Our cancellation policy purely works on a settlement schedule irrespective of payment priority, we charge 2.5% flat cancellation & refund charges, when you use our services as a registered user.
Cancellation is only possible if payment settlement from our payment gateway / bank has not taken place. Once the settlement has been initiated by our Bankers / Online Payment system, we will not be able to cancel the transaction request.
The Personal Information is used for two general purposes: to process your payments and to provide you with the best possible services. Unless otherwise stated explicitly, this policy applies to personal information as disclosed in any of the media.
Claims will be settled, and refund will be automated within 10 working days of the transaction cancellation. Maximum 10 working days is the time frame for the user-initiated refund claims. In case of system failure or any technical error, automated refund will be initiated by the system itself and the amount will be credited within 10 working days (As per bank). If you face any problem in getting a refund, please share a request on info@Happi-Pay.in or 04048532335 we will surely attend to your concerns within the shortest possible time.